SUMMER SALE: 60% OFF
SUMMER SALE: 60% OFF
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Valmont Pagani Client Care
We are dedicated to providing an exceptional experience. For support, inquiries, or order assistance, please reach out through the channels below:
Support Email: support@rivierevalmont.com
Business Hours: 8:00 AM – 5:00 PM (EST)
Response Time: Within 24–48 business hours
Business Address:
500 Market St, Suite 105
Dallas, TX 75202
United States
Nom de l'entreprise : Valmont Pagani
Adresse : 500 Market St, Suite 105, Dallas, TX 75202, United States
E-mail : support@rivierevalmont.com
Horaires : 8:00 AM to 5:00 PM
Hébergeur : Shopify Inc.
Adresse : 151 O'Connor Street, Ground floor, Ottawa, ON, K2P 2L8, Canada
L'ensemble des contenus présents sur ce site (textes, images, logos, graphismes, vidéos, logiciels et autres éléments) est protégé par les lois en vigueur relatives à la propriété intellectuelle. Toute reproduction, représentation, modification ou diffusion, totale ou partielle, sans autorisation préalable écrite est interdite.
L'éditeur s'efforce de fournir des informations exactes et à jour. Toutefois, il ne peut garantir l'exactitude, l'exhaustivité ou l'actualité des informations diffusées sur le site et ne saurait être tenu responsable des erreurs ou omissions.
Les données personnelles collectées via le site sont traitées conformément à la réglementation applicable, notamment le Règlement Général sur la Protection des Données (RGPD). Les utilisateurs disposent d'un droit d'accès, de rectification, de suppression et de portabilité de leurs données.
Pour exercer ces droits, contactez : support@rivierevalmont.com.
Le site peut utiliser des cookies afin d'améliorer l'expérience utilisateur et de réaliser des statistiques de fréquentation. L'utilisateur peut configurer son navigateur pour refuser tout ou partie des cookies.
Les présentes mentions légales sont soumises au droit applicable. Tout litige relatif à leur interprétation ou à leur exécution relève de la compétence des tribunaux compétents.
Customer data is collected and used strictly for order processing, customer support, and marketing purposes (with explicit consent).
We process all personal information in full compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).
You reserve the right to access, rectify, request erasure, or demand portability of your personal details at any time by contacting customer support at: support@rivierevalmont.com.
Valmont Pagani
At Valmont Pagani, you have 14 days from the delivery date to request a return or refund.
To be eligible for a return, items must be:
Returns sent without prior approval will not be accepted.
To request a return, please email support@rivierevalmont.com within 14 days of receiving your order and include:
Our team will review your request and provide return instructions if approved.
Once your return is received and inspected:
Return shipping costs are the responsibility of the customer, unless the return is due to our error.
Returns will not be accepted in the following cases:
We only replace items if they are defective or damaged. If you receive a defective item, contact us within 14 days at: support@rivierevalmont.com with photos/videos. Approved replacements are sent at no additional cost.
All returns must include a valid tracking number. Include your order details inside the package. The return address will be provided upon request approval.
Email: support@rivierevalmont.com
Business Hours: 8:00 AM to 5:00 PM
Address: 500 Market St, Suite 105, Dallas, TX 75202, United States
Valmont Pagani
All orders are processed within 1–10 business days (excluding weekends and holidays). Customized or made-to-order tailored pieces may require an additional 2–3 business days for preparation.
Standard Shipping (Fully Tracked)
Estimated delivery time: 7–25 business days
Tracking number provided via email after shipment. Real-time tracking is available for all orders.
Delivery times are estimates and may vary depending on destination and carrier conditions. During periods of high demand, delays may occur. All orders are shipped with full tracking for transparency and security.
Orders containing multiple items may be shipped separately to ensure faster delivery.
For international orders, customs fees or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
If your order has not arrived within 60 business days after shipment, please contact us at: support@rivierevalmont.com. We will investigate and assist you as quickly as possible.
Valmont Pagani
Welcome to Valmont Pagani. By accessing our website or placing an order, you agree to the following terms. Please read them carefully.
The website is operated by Valmont Pagani, a luxury brand specializing in timeless Old Money menswear, quiet luxury tailoring, and elegant essential wardrobe pieces.
By using our website or purchasing a product, you confirm that you have read, understood, and agreed to these Terms of Service, as well as our Return & Refund Policy and Privacy Policy.
All products offered are new, crafted to high standards, and described as accurately as possible. Slight variations may occur between the images displayed on the website and the actual products received (due to lighting, fabric batches, or minor design differences).
All prices are displayed in the selected currency and include applicable taxes where required. Valmont Pagani reserves the right to modify prices at any time, but orders will be charged based on the price at the time of purchase.
Payments are processed securely online using credit/debit cards or other available payment methods at checkout. Payment is charged immediately upon order confirmation.
We offer worldwide shipping. Once your order is shipped, a tracking number will be provided. Shipping times are estimates and may vary depending on location and external factors.
Returns are accepted within 14 days after delivery, subject to conditions. Please refer to our Return & Refund Policy for full details.
All content on this website (texts, logos, images, designs, and branding) is the exclusive property of Valmont Pagani. Any reproduction, distribution, or use without prior written consent is strictly prohibited.
Customer data is collected and used only for order processing, customer support, and marketing (with consent). Please refer to our Privacy Policy for more details.
Valmont Pagani shall not be held liable for any indirect damages resulting from the use of the website or the purchase of products. In case of disputes, both parties agree to seek an amicable resolution before any legal action.
These Terms are governed by applicable international consumer and e-commerce regulations. Depending on your country of residence, local consumer laws may apply.
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